/* ==========================================================================
   Evorio Engage Portal — design tokens
   Colours aligned with evorio.co.uk (red #c20b0d, navy #173d50).
   ========================================================================== */
:root {
  /* Brand */
  --evorio-primary: #173d50;
  --evorio-primary-dark: #10303f;
  --evorio-primary-deep: #0b2533;
  --evorio-red: #c20b0d;
  --evorio-red-dark: #a3090b;
  --evorio-red-soft: #fdecec;

  /* Neutrals */
  --evorio-background: #f1f5f7;
  --evorio-surface: #fff;
  --evorio-surface-sunken: #f6f9fa;
  --evorio-text: #142c3a;
  --evorio-text-soft: #31495a;
  --evorio-muted: #536a7b;
  --evorio-border: #dde6eb;
  --evorio-border-strong: #c9d7df;

  /* Accents */
  --evorio-blue: #0a66b0;
  --evorio-green: #0b8a55;
  --evorio-amber: #e48a00;

  /* Status (text meets 4.5:1 on its background) */
  --status-open-fg: #0a5f9f;        --status-open-bg: #e6f1fa;
  --status-progress-fg: #8f5200;    --status-progress-bg: #fff0d4;
  --status-action-fg: #a8090b;      --status-action-bg: #fde6e6;
  --status-hold-fg: #6f531a;        --status-hold-bg: #f5eedb;
  --status-pending-fg: #5546a0;     --status-pending-bg: #eeebfc;
  --status-resolved-fg: #076b41;    --status-resolved-bg: #dcf4e7;
  --status-muted-fg: #55666f;       --status-muted-bg: #e8edef;

  /* Type */
  --evorio-font-sans: "Segoe UI Variable Text", "Segoe UI", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", Arial, sans-serif;
  /* Exo matches evorio.co.uk headings; self-hosted below because the CSP only allows fonts from 'self'. */
  --evorio-font-heading: "Exo", var(--evorio-font-sans);
  --fs-xs: .75rem;
  --fs-sm: .8125rem;
  --fs-md: .875rem;
  --fs-base: 1rem;
  --fs-lg: 1.25rem;
  --fs-xl: 1.5rem;
  --evorio-control-font-size: .9375rem;
  --evorio-label-font-size: var(--fs-sm);

  /* Shape and depth */
  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --radius-pill: 999px;
  --panel-radius: var(--radius-lg);
  --shadow-sm: 0 1px 2px rgba(16,48,63,.05);
  --shadow-md: 0 1px 2px rgba(16,48,63,.04), 0 8px 24px rgba(16,48,63,.06);
  --shadow-lg: 0 2px 4px rgba(16,48,63,.05), 0 18px 40px rgba(16,48,63,.11);
  --soft-shadow: var(--shadow-md);
  --focus-ring: 0 0 0 3px rgba(23,61,80,.18);

  /* Motion */
  --ease-out: cubic-bezier(.2,.7,.2,1);
  --dur-fast: 150ms;
  --dur: 220ms;
  --dur-slow: 480ms;

  /* Layout */
  --sidebar-width: 268px;
  --topbar-height: 72px;
}

/* Exo variable font (weights 600–700), SIL Open Font License: see /fonts/exo/OFL.txt. */
@font-face { font-family: "Exo"; font-style: normal; font-weight: 600 700; font-display: swap; src: url("../fonts/exo/exo-latin-ext.woff2") format("woff2"); unicode-range: U+0100-02BA, U+02BD-02C5, U+02C7-02CC, U+02CE-02D7, U+02DD-02FF, U+0304, U+0308, U+0329, U+1D00-1DBF, U+1E00-1E9F, U+1EF2-1EFF, U+2020, U+20A0-20AB, U+20AD-20C4, U+2113, U+2C60-2C7F, U+A720-A7FF; }
@font-face { font-family: "Exo"; font-style: normal; font-weight: 600 700; font-display: swap; src: url("../fonts/exo/exo-latin.woff2") format("woff2"); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; }

/* Smooth cross-fade between pages (Chrome/Edge; other browsers load normally). */
@view-transition { navigation: auto; }
::view-transition-old(root), ::view-transition-new(root) { animation-duration: 260ms; animation-timing-function: var(--ease-out); }

@keyframes rise { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }
@keyframes fade { from { opacity: 0; } to { opacity: 1; } }
@keyframes slash-in { from { opacity: 0; transform: translateX(-40px) rotate(42deg); } to { opacity: 1; transform: rotate(42deg); } }
@keyframes pulse-ring { 0% { box-shadow: 0 0 0 0 rgba(194,11,13,.35); } 70% { box-shadow: 0 0 0 10px rgba(194,11,13,0); } 100% { box-shadow: 0 0 0 0 rgba(194,11,13,0); } }
@keyframes spin { to { transform: rotate(360deg); } }

*, *::before, *::after { box-sizing: border-box; }
html { min-height: 100%; font-size: 16px; }
body { min-width: 320px; min-height: 100vh; margin: 0; overflow-x: hidden; color: var(--evorio-text); background: var(--evorio-background); font-family: var(--evorio-font-sans); -webkit-font-smoothing: antialiased; }
button, input, select, textarea { font-family: var(--evorio-font-sans); }
a { color: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
button:focus-visible, a:focus-visible { outline: 3px solid rgba(10,102,176,.55); outline-offset: 3px; }
.svg-sprite { position: absolute; width: 0; height: 0; overflow: hidden; }
.icon { width: 1.5rem; height: 1.5rem; fill: none; stroke: currentColor; stroke-width: 1.85; stroke-linecap: round; stroke-linejoin: round; flex: 0 0 auto; }

/* ==========================================================================
   Sidebar
   ========================================================================== */
.portal-sidebar { position: fixed; inset: 0 auto 0 0; z-index: 1000; display: flex; width: var(--sidebar-width); flex-direction: column; overflow: hidden; color: #fff; background: linear-gradient(170deg, var(--evorio-primary) 0%, var(--evorio-primary-dark) 70%, var(--evorio-primary-deep) 100%); }
.sidebar-brand { position: relative; display: flex; min-height: 112px; align-items: center; justify-content: center; }
.sidebar-brand a { text-decoration: none; }
.sidebar-brand__logo { display: grid; width: 190px; height: 82px; place-items: center; }
.sidebar-brand__logo img { display: block; width: 170px; height: auto; }
.sidebar-close { position: absolute; top: 1rem; right: 1rem; display: none; padding: .35rem; color: #fff; border: 0; background: transparent; }
.sidebar-nav { position: relative; z-index: 2; display: grid; gap: .25rem; padding: 0 14px; }
.sidebar-nav__item { position: relative; display: flex; height: 50px; align-items: center; gap: 1rem; padding: 0 1rem; color: rgba(255,255,255,.82); border-radius: var(--radius-md); font-size: .95rem; font-weight: 500; text-decoration: none; transition: background-color var(--dur-fast) ease, color var(--dur-fast) ease; }
.sidebar-nav__item .icon { width: 1.4rem; height: 1.4rem; transition: transform var(--dur) var(--ease-out); }
.sidebar-nav__item:hover { color: #fff; background: rgba(255,255,255,.08); }
.sidebar-nav__item:hover .icon { transform: scale(1.08); }
.sidebar-nav__item.is-active { color: #fff; background: var(--evorio-red); box-shadow: 0 6px 16px rgba(120,6,8,.28); }
.sidebar-decoration { position: absolute; inset: 41% 0 185px; overflow: hidden; pointer-events: none; opacity: .55; }
.sidebar-decoration::before, .sidebar-decoration::after, .sidebar-decoration span { content: ""; position: absolute; left: -96px; width: 390px; height: 150px; transform: rotate(-32deg); background: rgba(255,255,255,.05); }
.sidebar-decoration::before { top: 20px; }
.sidebar-decoration::after { top: 118px; background: rgba(0,0,0,.12); }
.sidebar-decoration span { top: 226px; left: 112px; width: 205px; height: 74px; background: var(--evorio-red); opacity: .9; }
.sidebar-contact { position: relative; z-index: 2; display: grid; grid-template-columns: 36px 1fr; gap: .7rem; margin: auto 18px 28px; padding: 18px; border: 1px solid rgba(255,255,255,.12); border-radius: var(--radius-lg); background: rgba(11,37,51,.55); backdrop-filter: blur(6px); }
.sidebar-contact__icon { width: 1.9rem; height: 1.9rem; color: rgba(255,255,255,.9); }
.sidebar-contact h2 { margin: 0 0 .25rem; font-family: var(--evorio-font-heading); font-size: .95rem; font-weight: 600; }
.sidebar-contact p { margin: 0; color: rgba(255,255,255,.78); font-size: var(--fs-sm); line-height: 1.5; }
.sidebar-contact__action { display: flex; grid-column: 1/-1; height: 40px; align-items: center; justify-content: center; gap: .6rem; margin-top: .35rem; color: #fff; border: 1px solid rgba(255,255,255,.55); border-radius: var(--radius-sm); font-size: var(--fs-sm); font-weight: 600; text-decoration: none; transition: color var(--dur-fast) ease, background var(--dur-fast) ease, border-color var(--dur-fast) ease; }
.sidebar-contact__action .icon { width: 1rem; height: 1rem; transition: transform var(--dur) var(--ease-out); }
.sidebar-contact__action:hover { color: var(--evorio-primary-dark); border-color: #fff; background: #fff; }
.sidebar-contact__action:hover .icon { transform: translateX(3px); }
.sidebar-contact__phone { display: inline-block; margin-top: .25rem; color: #fff; font-size: var(--fs-sm); font-weight: 600; font-variant-numeric: tabular-nums; text-decoration: none; }
.sidebar-contact__phone:hover { color: #fff; text-decoration: underline; text-underline-offset: 3px; }

/* ==========================================================================
   Shell and top bar
   ========================================================================== */
.portal-shell { min-height: 100vh; margin-left: var(--sidebar-width); }
.topbar { position: sticky; top: 0; z-index: 10; display: flex; height: var(--topbar-height); align-items: center; justify-content: flex-end; padding: 0 28px; border-bottom: 1px solid var(--evorio-border); background: rgba(255,255,255,.85); backdrop-filter: saturate(1.4) blur(12px); }
.topbar__menu { display: none; color: var(--evorio-primary); border: 0; background: transparent; }
.topbar__account { display: flex; align-items: center; gap: .85rem; }
.account-menu { position: relative; display: inline-flex; min-height: 38px; align-items: center; justify-content: center; padding: .45rem .8rem; color: var(--evorio-primary-dark); border: 1px solid var(--evorio-border); border-radius: var(--radius-sm); background: #fff; font-size: var(--fs-sm); font-weight: 600; transition: color var(--dur-fast) ease, background var(--dur-fast) ease, border-color var(--dur-fast) ease; }
.account-signout { margin: 0; }
.topbar__divider { width: 1px; height: 36px; margin: 0 .5rem; background: var(--evorio-border); }
.account-copy { display: grid; gap: .1rem; min-width: 120px; text-align: right; }
.account-copy strong { font-size: var(--fs-md); font-weight: 600; }
.account-copy span { color: var(--evorio-muted); font-size: var(--fs-sm); }
.account-menu:hover { color: var(--evorio-red-dark); border-color: #f0c2c3; background: #fff6f6; }
.account-avatar { display: grid; width: 42px; height: 42px; place-items: center; color: var(--evorio-primary); border-radius: 50%; background: #e2edf2; font-size: .95rem; font-weight: 600; box-shadow: inset 0 0 0 2px #fff, 0 0 0 1px var(--evorio-border); }

/* ==========================================================================
   Dashboard
   ========================================================================== */
.portal-main { min-height: calc(100vh - var(--topbar-height)); padding: 0 28px 48px; background: var(--evorio-background); }
.dashboard-hero { position: relative; display: flex; min-height: 200px; align-items: center; margin: 0 -28px 20px; overflow: hidden; border-bottom: 1px solid var(--evorio-border); background: linear-gradient(150deg,#fbfdfe 0%,#f3f7f9 60%,#ebf1f4 100%); }
.dashboard-hero__copy { position: relative; z-index: 2; width: 56%; padding-left: 44px; animation: rise var(--dur-slow) var(--ease-out) both; }
.dashboard-hero h1 { margin: 0 0 .5rem; color: var(--evorio-primary-dark); font-family: var(--evorio-font-heading); font-size: clamp(2.2rem,3vw,2.85rem); font-weight: 700; letter-spacing: -.01em; line-height: 1.08; }
.dashboard-hero p { margin: 0; color: var(--evorio-muted); font-size: 1.08rem; }
.dashboard-hero__brand { position: absolute; inset: 0 0 0 55.5%; overflow: hidden; color: #fff; background: linear-gradient(120deg, var(--evorio-primary) 0%, var(--evorio-primary-dark) 100%); clip-path: polygon(23% 0,100% 0,100% 100%,0 100%); animation: fade var(--dur-slow) ease both; }
.dashboard-hero__brand::before, .dashboard-hero__brand::after { content: ""; position: absolute; background: rgba(255,255,255,.04); transform: skewX(-17deg); }
.dashboard-hero__brand::before { inset: 31px 18% 45px 32%; }
.dashboard-hero__brand::after { inset: 72px 2% 18px 54%; }
.dashboard-hero__red-slash, .dashboard-hero__blue-slash { position: absolute; z-index: 3; inset: -58px auto -50px -33px; width: 64px; transform: rotate(42deg); background: var(--evorio-red); animation: slash-in 700ms var(--ease-out) 120ms both; }
.dashboard-hero__blue-slash { z-index: 2; left: 58px; width: 18px; background: rgba(255,255,255,.12); animation-delay: 220ms; }
.dashboard-hero__brand-copy { position: absolute; z-index: 5; top: 50%; right: 9%; display: grid; gap: .45rem; min-width: 215px; transform: translateY(-50%); animation: fade var(--dur-slow) ease 250ms both; }
.dashboard-hero__brand-copy strong { font-family: var(--evorio-font-heading); font-size: 1.55rem; font-weight: 600; line-height: 1.1; }
.dashboard-hero__brand-copy span { color: rgba(255,255,255,.8); font-size: .95rem; line-height: 1.4; }

.summary-grid { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 16px; margin-bottom: 20px; }
.summary-card { display: grid; min-height: 116px; grid-template-columns: 60px 1fr auto; align-items: center; gap: 1rem; padding: 20px; color: var(--evorio-text); border: 1px solid var(--evorio-border); border-radius: var(--panel-radius); background: var(--evorio-surface); box-shadow: var(--shadow-sm); text-decoration: none; transition: transform var(--dur) var(--ease-out), box-shadow var(--dur) var(--ease-out), border-color var(--dur) ease; animation: rise var(--dur-slow) var(--ease-out) both; }
.summary-card:nth-child(2) { animation-delay: 60ms; }
.summary-card:nth-child(3) { animation-delay: 120ms; }
.summary-card:nth-child(4) { animation-delay: 180ms; }
.summary-card:hover { color: var(--evorio-text); transform: translateY(-3px); border-color: var(--evorio-border-strong); box-shadow: var(--shadow-lg); }
.summary-card:active { transform: translateY(-1px); }
.summary-card:focus-visible { color: var(--evorio-text); transform: translateY(-3px); box-shadow: var(--focus-ring), var(--shadow-lg); }
.icon-disc { display: grid; width: 60px; height: 60px; place-items: center; border-radius: 50%; }
.summary-card__icon .icon { width: 1.7rem; height: 1.7rem; stroke-width: 2; transition: transform var(--dur) var(--ease-out); }
.summary-card:hover .summary-card__icon .icon { transform: scale(1.1); }
.summary-card__copy { display: grid; min-width: 0; }
.summary-card__copy strong { font-family: var(--evorio-font-heading); font-size: 2.4rem; font-weight: 700; font-variant-numeric: tabular-nums; letter-spacing: -.02em; line-height: 1; }
.summary-card__copy span { margin-top: .4rem; color: var(--evorio-text-soft); font-size: var(--fs-md); font-weight: 600; line-height: 1.2; }
.summary-card__chevron { width: 1.2rem; height: 1.2rem; color: #7a93a3; transition: transform var(--dur) var(--ease-out), color var(--dur) ease; }
.summary-card:hover .summary-card__chevron { color: var(--evorio-text); transform: translateX(3px); }
.summary-card--open .summary-card__icon { color: var(--evorio-blue); background: var(--status-open-bg); }
.summary-card--progress .summary-card__icon { color: var(--evorio-amber); background: var(--status-progress-bg); }
.summary-card--awaiting { color: var(--status-action-fg); border-color: #f4c9ca; background: linear-gradient(135deg,#fff,#fff4f4); }
.summary-card--awaiting:hover { color: var(--status-action-fg); border-color: #eeb0b1; }
.summary-card--awaiting .summary-card__copy span { color: var(--status-action-fg); }
.summary-card--awaiting .summary-card__icon { color: var(--evorio-red); background: var(--status-action-bg); animation: pulse-ring 2.4s ease-out 1s infinite; }
.summary-card--awaiting .summary-card__chevron { color: var(--evorio-red); }
.summary-card--resolved .summary-card__icon { color: var(--evorio-green); background: var(--status-resolved-bg); }

.panel { overflow: hidden; border: 1px solid var(--evorio-border); border-radius: var(--panel-radius); background: var(--evorio-surface); box-shadow: var(--shadow-sm); }
.panel__header { display: flex; min-height: 68px; align-items: center; justify-content: space-between; padding: 0 22px; }
.panel__header h2 { margin: 0; color: var(--evorio-primary-dark); font-family: var(--evorio-font-heading); font-size: 1.3rem; font-weight: 600; }
.text-link { display: inline-flex; align-items: center; gap: .5rem; color: var(--evorio-red); font-size: var(--fs-md); font-weight: 600; text-decoration: none; }
.text-link .icon { width: 1.1rem; height: 1.1rem; transition: transform var(--dur) var(--ease-out); }
.text-link:hover { color: var(--evorio-red-dark); }
.text-link:hover .icon { transform: translateX(4px); }

.request-list__head, .request-row { display: grid; grid-template-columns: 1.22fr 2.06fr 1.18fr 1.4fr 1fr 24px; align-items: center; column-gap: 12px; padding: 0 22px; }
.request-list__head { height: 40px; color: var(--evorio-muted); border-top: 1px solid var(--evorio-border); border-bottom: 1px solid var(--evorio-border); background: var(--evorio-surface-sunken); font-size: var(--fs-xs); font-weight: 600; letter-spacing: .04em; text-transform: uppercase; }
.request-row { min-height: 62px; color: var(--evorio-text); border-bottom: 1px solid var(--evorio-border); font-size: var(--fs-md); text-decoration: none; transition: background-color var(--dur-fast) ease; animation: rise var(--dur-slow) var(--ease-out) both; }
.request-row:nth-child(2) { animation-delay: 160ms; }
.request-row:nth-child(3) { animation-delay: 200ms; }
.request-row:nth-child(4) { animation-delay: 240ms; }
.request-row:nth-child(5) { animation-delay: 280ms; }
.request-row:nth-child(6) { animation-delay: 320ms; }
.request-row:nth-child(n+7) { animation-delay: 360ms; }
.request-row:last-child { border-bottom: 0; }
.request-row:hover { color: var(--evorio-text); background: #f5f9fb; }
.request-row:hover .request-chevron { color: var(--evorio-red); transform: translateX(3px); }
.request-reference { display: flex; min-width: 0; align-items: center; gap: .85rem; font-weight: 600; font-variant-numeric: tabular-nums; }
.request-icon { display: grid; width: 38px; height: 38px; flex: 0 0 38px; place-items: center; color: var(--evorio-primary); border-radius: var(--radius-md); background: #e8eff3; }
.request-icon .icon { width: 1.15rem; height: 1.15rem; stroke-width: 2; }
.request-icon--mail, .request-icon--red { color: var(--evorio-red); background: var(--status-action-bg); }
.request-icon--shield, .request-icon--green { color: var(--evorio-green); background: var(--status-resolved-bg); }
.request-icon--share, .request-icon--blue { color: var(--evorio-blue); background: var(--status-open-bg); }
.request-subject, .request-category, .request-updated { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.request-category, .request-updated { color: var(--evorio-text-soft); }
.request-updated { font-variant-numeric: tabular-nums; }

.status-badge { display: inline-flex; min-height: 28px; align-items: center; gap: .45rem; padding: .25rem .7rem; border-radius: var(--radius-pill); font-size: var(--fs-xs); font-weight: 600; white-space: nowrap; }
.status-badge::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.status-open, .status-not-started, .status-badge--open { color: var(--status-open-fg); background: var(--status-open-bg); }
.status-in-progress, .status-badge--progress { color: var(--status-progress-fg); background: var(--status-progress-bg); }
.status-action-required, .status-badge--awaiting { color: var(--status-action-fg); background: var(--status-action-bg); }
.status-action-required::before { animation: pulse-ring 2.4s ease-out infinite; }
.status-on-hold { color: var(--status-hold-fg); background: var(--status-hold-bg); }
.status-pending-resolution { color: var(--status-pending-fg); background: var(--status-pending-bg); }
.status-resolved, .status-badge--resolved { color: var(--status-resolved-fg); background: var(--status-resolved-bg); }
.status-muted { color: var(--status-muted-fg); background: var(--status-muted-bg); }
.substatus-label { display: inline-flex; align-items: center; width: fit-content; padding: .22rem .55rem; color: var(--evorio-muted); border: 1px solid var(--evorio-border); border-radius: var(--radius-pill); background: var(--evorio-surface-sunken); font-size: var(--fs-xs); font-weight: 600; line-height: 1.2; }
.request-chevron { color: #7a93a3; transition: transform var(--dur) var(--ease-out), color var(--dur) ease; }
.request-chevron .icon { width: 1rem; height: 1rem; }

.sidebar-backdrop { position: fixed; inset: 0; z-index: 900; visibility: hidden; opacity: 0; background: rgba(11,37,51,.5); backdrop-filter: blur(3px); transition: opacity var(--dur) ease, visibility 0s linear var(--dur); }

@media (max-width: 1240px) {
  :root { --sidebar-width: 240px; }
  .summary-card { grid-template-columns: 52px 1fr auto; gap: .75rem; padding-inline: 16px; }
  .icon-disc { width: 52px; height: 52px; }
  .request-list__head, .request-row { grid-template-columns: 1.25fr 1.75fr 1.08fr 1.25fr .92fr 18px; column-gap: 8px; padding-inline: 16px; }
  .request-reference { gap: .55rem; }
}
@media (max-width: 1050px) {
  .summary-grid { grid-template-columns: repeat(2,minmax(0,1fr)); }
}
@media (max-width: 820px) {
  :root { --topbar-height: 64px; }
  body.is-sidebar-open { overflow: hidden; }
  .portal-sidebar { width: min(290px,86vw); transform: translateX(-105%); transition: transform 320ms var(--ease-out); box-shadow: 20px 0 60px rgba(0,0,0,.25); }
  body.is-sidebar-open .portal-sidebar { transform: translateX(0); }
  body.is-sidebar-open .sidebar-backdrop { visibility: visible; opacity: 1; transition-delay: 0s; }
  .sidebar-close, .topbar__menu { display: grid; place-items: center; }
  .portal-shell { margin-left: 0; }
  .topbar { justify-content: space-between; padding-inline: 18px; }
  .topbar__divider { display: none; }
  .portal-main { padding-inline: 18px; }
  .dashboard-hero { min-height: 240px; margin-inline: -18px; }
  .dashboard-hero__copy { width: 68%; padding-left: 28px; }
  .dashboard-hero__brand { left: 47%; opacity: .62; }
  .dashboard-hero__brand-copy { display: none; }
  .request-list { overflow-x: auto; }
  .request-list__head, .request-row { min-width: 820px; }
}
@media (max-width: 575px) {
  .account-copy { display: none; }
  .topbar__account { gap: .55rem; }
  .summary-grid { grid-template-columns: 1fr; }
  .dashboard-hero { min-height: 220px; }
  .dashboard-hero__copy { width: 92%; padding: 0 24px; }
  .dashboard-hero h1 { font-size: 2rem; }
  .dashboard-hero p { max-width: 330px; font-size: 1rem; }
  .dashboard-hero__brand { left: 63%; }
  .panel__header { height: auto; min-height: 68px; align-items: flex-start; flex-direction: column; gap: .65rem; padding-block: 18px; }
}

/* ==========================================================================
   Customer authentication
   ========================================================================== */
.auth-page { display: grid; min-height: 100vh; place-items: center; padding: 38px; background: linear-gradient(145deg, var(--evorio-primary-deep) 0%, var(--evorio-primary) 45%, #e1eaee 45.2%, #f3f7f9 100%); }
.auth-shell { width: min(1080px,100%); animation: rise 600ms var(--ease-out) both; }
.auth-card { display: grid; min-height: 640px; grid-template-columns: minmax(360px,.88fr) minmax(480px,1.12fr); overflow: hidden; border: 1px solid rgba(255,255,255,.5); border-radius: 24px; background: #fff; box-shadow: 0 30px 80px rgba(11,37,51,.25); }
.auth-brand-panel { position: relative; display: flex; overflow: hidden; flex-direction: column; padding: 54px 52px 42px; color: #fff; background: linear-gradient(160deg, var(--evorio-primary), var(--evorio-primary-deep) 75%); }
.auth-logo { position: relative; z-index: 2; display: grid; width: 190px; height: 82px; align-items: center; justify-items: center; align-self: flex-start; }
.auth-logo img { display: block; width: 170px; height: auto; }
.auth-logo:hover { opacity: .9; }
.auth-brand-copy { position: relative; z-index: 2; margin: auto 0; animation: rise var(--dur-slow) var(--ease-out) 150ms both; }
.auth-eyebrow, .auth-kicker { display: block; margin-bottom: 1rem; color: #9fd3ea; font-size: var(--fs-xs); font-weight: 700; letter-spacing: .14em; text-transform: uppercase; }
.auth-brand-copy h1 { max-width: 370px; margin: 0 0 1.1rem; font-family: var(--evorio-font-heading); font-size: clamp(2.4rem,3.8vw,3.4rem); font-weight: 700; letter-spacing: -.01em; line-height: 1.05; }
.auth-brand-copy p { max-width: 365px; margin: 0; color: rgba(255,255,255,.8); font-size: 1rem; line-height: 1.65; }
.auth-brand-mark, .auth-brand-mark::before, .auth-brand-mark span { position: absolute; pointer-events: none; }
.auth-brand-mark { right: -115px; bottom: 38px; width: 355px; height: 105px; transform: rotate(-34deg); background: rgba(0,0,0,.14); }
.auth-brand-mark::before { content: ""; inset: -90px 74px 90px -55px; background: rgba(255,255,255,.05); }
.auth-brand-mark span { inset: 70px -70px -38px 68px; background: var(--evorio-red); }
.auth-support-copy { position: relative; z-index: 2; margin: 0; color: rgba(255,255,255,.7); font-size: var(--fs-sm); line-height: 1.55; }
.auth-support-copy a { color: #fff; font-weight: 600; text-underline-offset: 3px; }
.auth-form-panel { display: grid; place-items: center; padding: 52px clamp(42px,6vw,84px); background: #fff; }
.auth-form-wrap { width: min(420px,100%); }
.auth-kicker { margin-bottom: .7rem; color: var(--evorio-red); }
.auth-form-wrap h1, .auth-form-wrap h2 { margin: 0; color: var(--evorio-primary-dark); font-family: var(--evorio-font-heading); font-size: clamp(1.9rem,3.2vw,2.5rem); font-weight: 700; letter-spacing: -.01em; line-height: 1.12; }
.auth-intro { margin: .75rem 0 2rem; color: var(--evorio-muted); line-height: 1.6; }
.auth-field { display: grid; gap: .5rem; margin-bottom: 1.2rem; }
.auth-field label { margin: 0; color: var(--evorio-text); font-size: var(--evorio-label-font-size); font-weight: 600; }
.auth-field input { width: 100%; height: 48px; padding: .6rem .9rem; color: var(--evorio-text); border: 1px solid var(--evorio-border-strong); border-radius: var(--radius-md); background: #fff; font: inherit; font-size: var(--evorio-control-font-size); line-height: 1.45; transition: border-color var(--dur-fast) ease, box-shadow var(--dur-fast) ease; }
.auth-field input::placeholder { color: #7f95a3; font-size: inherit; opacity: 1; }
.auth-field input:hover { border-color: #b3c6d1; }
.auth-field input:focus { border-color: var(--evorio-primary); box-shadow: var(--focus-ring); outline: none; }
.auth-field > span { color: var(--status-action-fg); font-size: var(--fs-sm); }
.auth-label-row { display: flex; align-items: center; justify-content: space-between; gap: 1rem; }
.auth-label-row a { color: var(--evorio-red); font-size: var(--fs-sm); font-weight: 600; text-decoration: none; }
.auth-label-row a:hover { text-decoration: underline; text-underline-offset: 3px; }
.auth-submit { display: flex; width: 100%; height: 52px; align-items: center; justify-content: center; gap: .7rem; margin-top: .45rem; color: #fff; border: 0; border-radius: var(--radius-md); background: var(--evorio-red); box-shadow: 0 8px 20px rgba(194,11,13,.2); font-size: .95rem; font-weight: 600; text-decoration: none; transition: transform var(--dur-fast) var(--ease-out), box-shadow var(--dur-fast) ease, background var(--dur-fast) ease; }
.auth-submit svg, .auth-security-note svg { width: 1.2rem; height: 1.2rem; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.auth-submit svg { transition: transform var(--dur) var(--ease-out); }
.auth-submit:hover { color: #fff; background: var(--evorio-red-dark); transform: translateY(-1px); box-shadow: 0 12px 26px rgba(194,11,13,.26); }
.auth-submit:hover svg { transform: translateX(3px); }
.auth-submit:active { transform: scale(.985); }
.auth-submit--link { margin-top: 1.5rem; }
.auth-security-note { display: flex; align-items: center; justify-content: center; gap: .55rem; margin: 1.35rem 0 0; color: var(--evorio-muted); font-size: var(--fs-xs); }
.auth-security-note svg { width: 1rem; height: 1rem; }
.auth-validation:not(:empty) { margin-bottom: 1.25rem; padding: .8rem 1rem; color: var(--status-action-fg); border: 1px solid #f3c6c7; border-radius: var(--radius-sm); background: #fff3f3; font-size: var(--fs-sm); animation: rise var(--dur) var(--ease-out) both; }
.auth-validation ul { margin: 0; padding-left: 1.15rem; }
.auth-notice { display: grid; gap: .45rem; margin: 1.5rem 0; padding: 1rem 1.1rem; color: var(--evorio-text-soft); border: 1px solid #cfe0e8; border-radius: var(--radius-md); background: #f1f7fa; line-height: 1.5; }
.auth-notice strong { color: var(--evorio-primary-dark); }
.auth-back-link { display: inline-block; margin-top: 1.45rem; color: var(--evorio-primary); font-size: var(--fs-md); font-weight: 600; text-decoration: none; }
.auth-back-link:hover { color: var(--evorio-red); }
.auth-card--message { min-height: 430px; grid-template-columns: 1fr; }

@media (max-width: 840px) {
  .auth-page { padding: 20px; background: var(--evorio-background); }
  .auth-card { min-height: 0; grid-template-columns: 1fr; }
  .auth-brand-panel { min-height: 270px; padding: 38px 36px; }
  .auth-brand-copy { margin: 3rem 0 1rem; }
  .auth-brand-copy h1 { font-size: 2.3rem; }
  .auth-brand-panel--compact { min-height: 240px; }
  .auth-support-copy { display: none; }
  .auth-form-panel { padding: 46px 36px 52px; }
}
@media (max-width: 480px) {
  .auth-page { display: block; padding: 0; background: #fff; }
  .auth-card { border: 0; border-radius: 0; box-shadow: none; }
  .auth-brand-panel { min-height: 230px; padding: 30px 25px; }
  .auth-brand-copy { margin-top: 2.4rem; }
  .auth-brand-copy h1 { font-size: 2rem; }
  .auth-brand-copy p { font-size: .9rem; }
  .auth-form-panel { padding: 40px 25px 50px; }
}

/* ==========================================================================
   Inner pages: Bootstrap supplies structure; these rules supply Evorio appearance.
   ========================================================================== */
.demo-page { padding-top: 32px; animation: rise var(--dur-slow) var(--ease-out) both; }
.page-kicker { display: block; margin-bottom: .5rem; color: var(--evorio-red); font-size: var(--fs-xs); font-weight: 700; letter-spacing: .14em; text-transform: uppercase; }
.page-title { color: var(--evorio-primary-dark); font-family: var(--evorio-font-heading); font-size: clamp(1.9rem,2.8vw,2.6rem); font-weight: 700; letter-spacing: -.01em; line-height: 1.1; }
.page-subtitle { color: var(--evorio-muted); font-size: 1rem; }
.evorio-button { position: relative; display: inline-flex; min-height: 44px; align-items: center; justify-content: center; gap: .55rem; padding: .65rem 1.1rem; border: 1px solid transparent; border-radius: var(--radius-sm); font-size: var(--fs-md); font-weight: 600; text-decoration: none; transition: transform var(--dur-fast) var(--ease-out), box-shadow var(--dur-fast) ease, background var(--dur-fast) ease, border-color var(--dur-fast) ease; }
.evorio-button .icon { width: 1.1rem; height: 1.1rem; transition: transform var(--dur) var(--ease-out); }
.evorio-button:hover { transform: translateY(-1px); }
.evorio-button:hover .icon:last-child:not(:first-child) { transform: translateX(3px); }
.evorio-button:active { transform: scale(.98); }
.evorio-button--primary { color: #fff; background: var(--evorio-red); box-shadow: 0 6px 16px rgba(194,11,13,.18); }
.evorio-button--primary:hover { color: #fff; background: var(--evorio-red-dark); box-shadow: 0 10px 22px rgba(194,11,13,.24); }
.evorio-button--outline { color: var(--evorio-primary-dark); border-color: var(--evorio-border-strong); background: #fff; }
.evorio-button--outline:hover { color: var(--evorio-primary-dark); border-color: #aec2cd; background: var(--evorio-surface-sunken); }
/* Shown while a data-submit-once form is sending. */
.evorio-button.is-loading, .auth-submit.is-loading { color: transparent !important; pointer-events: none; }
.evorio-button.is-loading::after, .auth-submit.is-loading::after { content: ""; position: absolute; inset: 0; width: 1.15rem; height: 1.15rem; margin: auto; border: 2px solid rgba(255,255,255,.45); border-top-color: #fff; border-radius: 50%; animation: spin 700ms linear infinite; }
.evorio-button--outline.is-loading::after { border-color: rgba(23,61,80,.25); border-top-color: var(--evorio-primary); }
.request-filters { padding: 1.2rem 1.35rem; }
.request-filters button { min-width: 44px; }
.request-filters .form-label, .form-panel .form-label { color: var(--evorio-text); font-size: var(--evorio-label-font-size); font-weight: 600; }
.form-control, .form-select, .form-control-lg, .form-select-lg { min-height: 44px; padding: .6rem .85rem; color: var(--evorio-text); border-color: var(--evorio-border-strong); border-radius: var(--radius-sm); font-size: var(--evorio-control-font-size); line-height: 1.45; transition: border-color var(--dur-fast) ease, box-shadow var(--dur-fast) ease; }
.form-control:hover, .form-select:hover { border-color: #b3c6d1; }
.form-control::placeholder { color: #7f95a3; font-size: inherit; opacity: 1; }
.form-control[type="file"] { padding: .45rem .55rem; }
.form-control::file-selector-button { margin: -.45rem .75rem -.45rem -.55rem; padding: .55rem .9rem; color: var(--evorio-primary-dark); border: 0; border-right: 1px solid var(--evorio-border); background: var(--evorio-surface-sunken); font-weight: 600; transition: background var(--dur-fast) ease; }
.form-control:hover:not(:disabled):not([readonly])::file-selector-button { background: #e9f0f3; }
.form-control:focus, .form-select:focus { border-color: var(--evorio-primary); box-shadow: var(--focus-ring); }
.form-check-input:checked { border-color: var(--evorio-red); background-color: var(--evorio-red); }
.form-check-input:focus { border-color: var(--evorio-primary); box-shadow: var(--focus-ring); }
.input-with-icon { position: relative; }
.input-with-icon .icon { position: absolute; top: 12px; left: 13px; width: 1.15rem; height: 1.15rem; color: #6e8797; }
.input-with-icon .form-control { padding-left: 2.55rem; }
.request-cards__header { border-bottom: 1px solid var(--evorio-border); }
.request-cards__header p { color: var(--evorio-muted); font-size: var(--fs-sm); }
.request-cards__header > .icon { color: #6d8999; }
.request-card-list { padding: 0 1.35rem; }
.request-card { display: grid; grid-template-columns: minmax(180px,1.05fr) minmax(220px,1.8fr) minmax(125px,.7fr) 24px; align-items: center; gap: 1rem; min-height: 80px; margin: 0 -1.35rem; padding: 0 1.35rem; color: var(--evorio-text); border-bottom: 1px solid var(--evorio-border); text-decoration: none; transition: background-color var(--dur-fast) ease; animation: rise var(--dur-slow) var(--ease-out) both; }
.request-card:nth-child(2) { animation-delay: 40ms; }
.request-card:nth-child(3) { animation-delay: 80ms; }
.request-card:nth-child(4) { animation-delay: 120ms; }
.request-card:nth-child(5) { animation-delay: 160ms; }
.request-card:nth-child(n+6) { animation-delay: 200ms; }
.request-card:last-child { border-bottom: 0; }
.request-card:hover, .request-card:focus-visible { color: var(--evorio-text); background: #f5f9fb; }
.request-card:hover .request-card__arrow { color: var(--evorio-red); transform: translateX(3px); }
.request-card .request-reference, .request-card__subject { display: flex; min-width: 0; align-items: center; gap: .8rem; }
.request-card .request-reference > span:last-child, .request-card__subject { display: grid; gap: .2rem; }
.request-card strong { overflow: hidden; font-size: var(--fs-md); font-weight: 600; text-overflow: ellipsis; white-space: nowrap; }
.request-card small { overflow: hidden; color: var(--evorio-muted); font-size: var(--fs-sm); text-overflow: ellipsis; white-space: nowrap; }
.request-card__arrow { color: #7a93a3; width: 1.1rem; height: 1.1rem; transition: transform var(--dur) var(--ease-out), color var(--dur) ease; }
.demo-empty-state { display: grid; min-height: 190px; place-items: center; align-content: center; gap: .45rem; padding: 2rem; color: var(--evorio-muted); text-align: center; }
.demo-empty-state .icon { width: 2.2rem; height: 2.2rem; padding: .45rem; color: var(--evorio-primary); border-radius: 50%; background: #e8eff3; box-sizing: content-box; }
.demo-empty-state strong { color: var(--evorio-text); font-size: .95rem; }
.demo-empty-state span { font-size: var(--fs-sm); }
.breadcrumb-row { display: flex; flex-wrap: wrap; align-items: center; gap: .4rem; color: var(--evorio-muted); font-size: var(--fs-md); }
.breadcrumb-row a { color: var(--evorio-text-soft); text-decoration: none; transition: color var(--dur-fast) ease; }
.breadcrumb-row a:hover { color: var(--evorio-red); }
.breadcrumb-row span { color: var(--evorio-text); font-weight: 600; font-variant-numeric: tabular-nums; }
.breadcrumb-row .icon { width: 1rem; height: 1rem; color: #8da2ad; }
.case-summary, .case-details { padding: 1.4rem 1.5rem; }
.case-title { color: var(--evorio-primary-dark); font-family: var(--evorio-font-heading); font-size: clamp(1.7rem,2.6vw,2.2rem); font-weight: 700; letter-spacing: -.01em; line-height: 1.15; }
.case-reference { color: var(--evorio-muted); font-size: 1rem; font-variant-numeric: tabular-nums; }
.case-meta { margin-top: .35rem; padding-top: 1.1rem; border-top: 1px solid var(--evorio-border); }
.case-meta__item { display: grid; gap: .4rem; min-height: 60px; padding: .15rem 1rem; border-right: 1px solid var(--evorio-border); }
.case-meta__item:first-child { padding-left: 0; }
.case-meta__item:last-child { border-right: 0; }
.case-meta__item > span, .case-field > span { color: var(--evorio-muted); font-size: var(--fs-xs); font-weight: 600; letter-spacing: .04em; text-transform: uppercase; }
.case-meta__item strong, .case-field strong { display: flex; align-items: center; gap: .5rem; font-size: .95rem; font-weight: 600; }
.case-meta__item .icon, .case-field .icon { width: 1.2rem; height: 1.2rem; color: #6a8698; }
.priority-dot { position: relative; display: inline-block; width: 1.2rem; height: 1.2rem; border-radius: 50%; background: var(--status-progress-bg); }
.priority-dot::after { content: ""; position: absolute; inset: 4px; border-radius: 50%; background: var(--evorio-amber); }
.priority-dot--low { background: var(--status-muted-bg); }
.priority-dot--low::after { background: #718590; }
.priority-dot--high, .priority-dot--critical { background: var(--status-action-bg); }
.priority-dot--high::after, .priority-dot--critical::after { background: var(--evorio-red); }
.priority-dot--critical { animation: pulse-ring 2.4s ease-out infinite; }
.case-details { padding: 0; }
.case-details__header { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: 1.1rem 1.5rem; border-bottom: 1px solid var(--evorio-border); }
.case-details__header h2, .form-panel__header h2, .preference-panel h2 { margin: 0; color: var(--evorio-primary-dark); font-family: var(--evorio-font-heading); font-size: 1.25rem; font-weight: 600; }
.case-details__updated { color: var(--evorio-muted); font-size: var(--fs-sm); }
.case-details__body { padding: 1.4rem 1.5rem; }
.case-details__body h3 { margin: 0 0 .6rem; color: var(--evorio-primary-dark); font-size: var(--fs-md); font-weight: 700; }
.case-copy { margin-bottom: 1.4rem; padding: 1rem 1.1rem; color: var(--evorio-text-soft); border: 1px solid var(--evorio-border); border-radius: var(--radius-md); background: var(--evorio-surface-sunken); line-height: 1.6; }
.case-fields { padding-top: 1.2rem; border-top: 1px solid var(--evorio-border); }
.case-field { display: grid; gap: .5rem; padding: .15rem 1.1rem; border-right: 1px solid var(--evorio-border); }
.case-field:first-child { padding-left: 0; }
.case-field:last-child { border-right: 0; }
.activity-detail-panel { height: 100%; }
.activity-detail-header { border-bottom: 1px solid var(--evorio-border); }
.activity-detail-header a { display: inline-flex; align-items: center; gap: .4rem; color: var(--evorio-text-soft); font-size: var(--fs-sm); font-weight: 600; text-decoration: none; }
.activity-detail-header a .icon { width: 1.1rem; height: 1.1rem; }
.detail-timeline { margin: 0; padding: 1rem 1.4rem 1.1rem; list-style: none; }
.detail-timeline__item { position: relative; display: grid; grid-template-columns: 38px 1fr; gap: .8rem; padding: .7rem 0 1.1rem; animation: rise var(--dur-slow) var(--ease-out) both; }
.detail-timeline__item:nth-child(2) { animation-delay: 70ms; }
.detail-timeline__item:nth-child(3) { animation-delay: 140ms; }
.detail-timeline__item:nth-child(4) { animation-delay: 210ms; }
.detail-timeline__item:nth-child(n+5) { animation-delay: 280ms; }
.detail-timeline__item:not(:last-child)::before { content: ""; position: absolute; top: 46px; bottom: -4px; left: 18px; width: 2px; border-radius: 1px; background: var(--evorio-border); }
.detail-timeline__marker { position: relative; z-index: 1; display: grid; width: 38px; height: 38px; place-items: center; color: var(--evorio-red); border-radius: 50%; background: var(--status-action-bg); box-shadow: 0 0 0 4px #fff; }
.detail-timeline__marker .icon { width: 1.05rem; height: 1.05rem; }
.detail-timeline__item--updated .detail-timeline__marker { color: var(--evorio-muted); background: #e8eff3; }
.detail-timeline__item--comment .detail-timeline__marker { color: var(--evorio-blue); background: var(--status-open-bg); }
.detail-timeline__item--created .detail-timeline__marker { color: var(--evorio-green); background: var(--status-resolved-bg); }
.detail-timeline__item strong { color: var(--evorio-text); font-size: var(--fs-md); font-weight: 600; }
.detail-timeline__item time { color: var(--evorio-muted); font-size: var(--fs-xs); font-variant-numeric: tabular-nums; line-height: 1.45; text-align: right; white-space: nowrap; }
.detail-timeline__item p { margin: .35rem 0 0; padding: .65rem .8rem; color: var(--evorio-text-soft); border-radius: 4px var(--radius-md) var(--radius-md) var(--radius-md); background: var(--evorio-surface-sunken); font-size: var(--fs-sm); line-height: 1.55; white-space: pre-line; overflow-wrap: anywhere; }
.form-panel { overflow: hidden; }
.form-panel__header { padding: 1.3rem 1.5rem 1.05rem; border-bottom: 1px solid var(--evorio-border); }
.form-panel__header p { margin: .3rem 0 0; color: var(--evorio-muted); font-size: var(--fs-sm); }
.form-panel__body { padding: 1.5rem; }
.form-panel--secondary { height: 100%; }
.field-validation, .validation-summary { color: var(--status-action-fg); font-size: var(--fs-sm); }
.validation-summary:not(:empty) { margin-bottom: 1rem; }
/* Notices: success (role="status") is green, warnings (role="alert") are amber. */
.demo-notice { display: flex; flex-wrap: wrap; align-items: center; gap: .35rem .6rem; padding: .9rem 1.1rem; color: var(--evorio-text-soft); border: 1px solid #cfe0e8; border-radius: var(--radius-md); background: #f1f7fa; animation: rise var(--dur) var(--ease-out) both; }
.demo-notice strong { color: var(--evorio-primary-dark); font-weight: 600; }
.demo-notice[role="status"] { border-color: #b9e6cf; background: #effaf4; }
.demo-notice[role="status"] strong { color: var(--status-resolved-fg); }
.demo-notice[role="alert"] { border-color: #f3d79f; background: #fff8ea; }
.demo-notice[role="alert"] strong { color: var(--status-progress-fg); }
.demo-conditional-field { padding: 1rem; border: 1px dashed var(--evorio-border-strong); border-radius: var(--radius-md); background: var(--evorio-surface-sunken); }
.demo-conditional-field small { display: block; margin-top: .5rem; color: var(--evorio-muted); line-height: 1.45; }
.attachment-dropzone { display: grid; gap: .35rem; place-items: center; min-height: 150px; margin-top: .55rem; padding: 1.1rem; color: var(--evorio-muted); border: 1.5px dashed var(--evorio-border-strong); border-radius: var(--radius-md); background: var(--evorio-surface-sunken); text-align: center; transition: border-color var(--dur-fast) ease, background var(--dur-fast) ease; }
.attachment-dropzone:hover, .attachment-dropzone.is-dragover { border-color: var(--evorio-primary); background: #eef5f8; }
.attachment-dropzone .icon { width: 1.5rem; height: 1.5rem; padding: .55rem; color: var(--evorio-primary); border-radius: 50%; background: #e2edf2; box-sizing: content-box; transition: transform var(--dur) var(--ease-out); }
.attachment-dropzone:hover .icon, .attachment-dropzone.is-dragover .icon { transform: translateY(-2px); }
.attachment-dropzone strong { color: var(--evorio-text); font-size: var(--fs-md); font-weight: 600; }
.attachment-dropzone span { font-size: var(--fs-xs); }
.attachment-dropzone input { max-width: 300px; margin-top: .35rem; font-size: var(--fs-md); }
.profile-header { display: flex; align-items: center; gap: 1rem; padding: 1.5rem; border-bottom: 1px solid var(--evorio-border); }
.profile-avatar { display: grid; width: 60px; height: 60px; place-items: center; color: #fff; border-radius: 50%; background: linear-gradient(145deg, var(--evorio-primary), var(--evorio-primary-deep)); font-size: 1.15rem; font-weight: 600; box-shadow: 0 0 0 4px #fff, 0 0 0 5px var(--evorio-border); }
.profile-header h2 { margin: 0; color: var(--evorio-primary-dark); font-family: var(--evorio-font-heading); font-size: 1.35rem; font-weight: 600; }
.profile-header p { margin: .2rem 0 0; color: var(--evorio-muted); }
.profile-value { min-height: 44px; padding: .7rem .85rem; color: var(--evorio-text); border: 1px solid var(--evorio-border); border-radius: var(--radius-sm); background: var(--evorio-surface-sunken); }
.preference-panel { height: 100%; padding: 1.5rem; }
.preference-panel h2 { margin-bottom: 1.25rem; }
.preference-row { display: flex; align-items: flex-start; justify-content: space-between; gap: 1rem; padding-bottom: 1.35rem; border-bottom: 1px solid var(--evorio-border); }
.preference-row strong, .preference-row span { display: block; }
.preference-row strong { color: var(--evorio-text); font-size: var(--fs-md); font-weight: 600; }
.preference-row div span { margin-top: .3rem; color: var(--evorio-muted); font-size: var(--fs-sm); line-height: 1.4; }
.account-help { display: grid; gap: .45rem; margin-top: 1.4rem; padding: 1rem; color: var(--evorio-text-soft); border: 1px solid var(--evorio-border); border-radius: var(--radius-md); background: var(--evorio-surface-sunken); }
.account-help .icon { width: 1.5rem; height: 1.5rem; color: var(--evorio-primary); }
.account-help strong { color: var(--evorio-text); font-size: var(--fs-md); font-weight: 600; }
.account-help span { font-size: var(--fs-sm); line-height: 1.45; }
.account-help a { display: inline-flex; align-items: center; gap: .5rem; margin-top: .35rem; color: var(--evorio-red); font-size: var(--fs-sm); font-weight: 600; text-decoration: none; }
.account-help a .icon { width: 1rem; height: 1rem; color: currentColor; transition: transform var(--dur) var(--ease-out); }
.account-help a:hover .icon { transform: translateX(3px); }

@media (max-width: 767px) {
  .demo-page { padding-top: 24px; }
  .request-card { grid-template-columns: minmax(0,1fr) 24px; gap: .75rem; padding-block: .8rem; }
  .request-card__status { grid-column: 1; grid-row: 2; padding-left: 3.3rem; }
  .request-card__arrow { grid-column: 2; grid-row: 1 / span 2; }
  .case-meta__item { margin-bottom: 1rem; border-right: 0; }
  .case-meta__item:nth-child(odd) { padding-left: 0; }
  .case-field { margin-bottom: 1rem; padding-left: 0; border-right: 0; }
  .case-details__header { align-items: flex-start; flex-direction: column; }
  .detail-timeline__item time { font-size: .68rem; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; animation-duration: .01ms !important; animation-iteration-count: 1 !important; animation-delay: 0ms !important; transition-duration: .01ms !important; }
  @view-transition { navigation: none; }
}